- 22 July 2020
- Transport / Logistics Services
InPost UK has announced it is applying parcel lockers to the Missguided fashion chain. The outdoor lockers are open 24/7.
As online shopping grows and Missguided’s income from the internet sees strong growth, so the company has sought contactless methods of shopping for its customers. The InPost lockers allow 100% first time delivery and a contact-free delivery and returns option. They also reduce strain on the company’s customer service team.
Karl Harwood, Head of Distribution at Missguided commented, “We’re constantly looking to be on the forefront and improve our customer experience. Partnering with InPost gives us a unique position with a delivery service that is open around the clock with the added benefits of being contact-free and also more environmentally friendly than home delivery. As we continue to see a real change in consumer behaviour not only towards online shopping, but in customers wanting more control over their deliveries – InPost Lockers will be a great addition to our delivery options. Offering a service that has minimal failed delivery rate is also hugely compelling.”