- 29 September 2021
- Transport / Logistics Services
In response to a drop in demand for online grocery shopping, UK supermarket Morrisons is cutting store picking from 50 stores nationwide.
Around 1,400 staff will be affected, who have been offered either an alternative role or voluntary redundancy.
Morrisons had been using store picking to meet the spike in demand for online shopping during the pandemic but demand has dropped significantly. Industry figures show that online grocery share has dropped to 12.2% from 15.4% of the market since February.
The cuts will affect 50 stores but will continue at 146. “At the start of the Covid-19 pandemic we rapidly grew our store home delivery service to serve the many customers who moved from shopping in store to online,” said a Morrisons spokeswoman.
“As we enter this next phase of the pandemic and with many restrictions now eased, we must now adapt and make some changes to the size of our online operation to meet our customer demands.
“From October, we plan to close online home delivery in a number of stores. We will continue to maintain the same service levels, including the number of customers and postcodes we deliver to, through our existing home delivery stores as well as our fulfilment centres.
“All colleagues affected by these proposed changes will be given the opportunity to either move into an alternative role within our business or apply for voluntary redundancy. As part of this consultation process we will be offering all hourly paid colleagues within affected stores the opportunity to also apply for voluntary redundancy.”