New CEO of DHL Express makes plans for growth

Newly appointed CEO of DHL Express John Pearson has announced he’s expecting continued positive developments for the global express market and the company, thanks to booming cross-border e-commerce and digitalisation.

Commenting on the role John Pearson said: “DHL Express has experienced a tremendous success story over the last ten years, where its annual top line growth has made substantial financial contributions for the Group. This development was very much driven by our dedication to quality, the uncompromising engagement of our 100,000 employees worldwide and the insane customer centric culture.

“I am proud to take Express to the next level. We will use all existing channels to transform every opportunity into top line growth. We are modernising our regional and intercontinental air fleet, we will continue to invest in our international infrastructure and innovative technologies, while making sure to further align our delivery processes with the needs of our customers in order to maintain our excellent level of customer experience and satisfaction.”

In his previous role, Pearson played an important role in the last 10 years of DHL Express growth. He believes that this growth is set to continue this year and beyond for the Express division of Deutsche Post DHL. He took over the role on 1 January from Ken Allen who is now CEO of the newly established DHL eCommerce Solutions division.

“We are pleased to have John Pearson join our Corporate Board,” states Frank Appel, CEO Deutsche Post DHL Group. “He has a proven track record and a deep understanding of the Express business. John’s extensive operational knowledge and business experience within the division will ensure a continuation of the successful growth path of DHL Express in the years to come.”


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