- 2 May 2019
- Transport / Logistics Services
Estonian postal and logistics company Omniva is opening up its parcel lockers to international shipments.
The idea was first piloted last month, with plans to roll it out fully this summer.
Head of the Omniva parcel terminal network Evert Rööpson says there are a number of benefits for directing international package flows to automated network: ”First of all, this allows us to deliver parcels to customers faster and more conveniently. Secondly, it also helps us make better use of our constantly expanding parcel terminal network and thirdly, we can ease the overload caused by high package volumes at post offices during high season.”
According to Rööpson, the manual process of serving customers picking up small international parcels overloads the more popular post offices in the region. The company runs the biggest parcel locker network in the Baltics and has the capacity to take on international parcels as well. Rööpson added that there is customer demand for this as well. ”Now we have a solution that will help us to fulfil the wishes of many customers,“ says Rööpson.
In Estonia, parcel terminals are the favourite means of picking up parcels, with more than 80% of parcel recipients and senders indicating this preference. Until now they have only been able to collect AliExpress parcels from China. This is to go worldwide now.