- 26 November 2018
- Transport / Logistics Services
As part of a six figure IT investment, Pall-Ex has developed a freight visibility software suite called MyNexus. This is part of its plans to expand in the B2B market.
Pall-Ex’s software is to provide next level track and trace capabilities for full visibility on consignments across the Pall-Ex’s UK delivery network. It includes real-time GPS tracking, customised dashboards for a customer-friendly interface, bespoke KPI reports, images of consignments documented with electronic proof-of-delivery and geo-tagging, and many more.
The idea behind MyNexus to is reduce calls to its customer service centre through supporting Pall-Ex members with vehicle planning and customer freight expectations.
“The launch of MyNexus is part of the Pall-Ex plan to put technology at the forefront of our operation, as we continue to improve the quality of our service,” said Pall-Ex Group managing director Kevin Buchanan. The “investment is helping us to overhaul our entire IT system, future proofing the Pall-Ex network and creating a quality solution that benefits all Pall-Ex stakeholders.”