Palletways digital system wins over first new customer

European palletised delivery network Palletways has won new business with the manufacturer of bathroom suites and fittings, Lecico and will handle the delivery of its goods to plumbers and builders across the UK. It is expected that Palletways will handle around 20,000 pallets annually for the firm.

Sean Klemis , supply chain director at Lecico said of the deal, “Our reputation is founded on design-rich, competitively priced sanitary ware that have been crafted to the highest manufacturing standards so it was important to partner with a logistics provider with the same credentials.”

Palletways has recently announced the further development of its Digital Information Hub, which Lecico seems to see as one of the major factors in awarding the contract to the network. Klemis continued, “What impressed us most was Palletways’ new Digital Information Hub. The online portal allows us see the current status of all of our consignments in real-time plus the new one-hour ETA function means our staff have access to time critical information which is important when responding to customer enquiries.”

Steve Waterhouse, business development director Palletways (UK) Limited, added: “The contract win is not just significant for Palletways UK but our member network too. Winning this business means we will be using expertise and resource from a number of our members, including H&M Distribution in Bedfordshire, who will undertake trunking from Lecico to our hub in Greenford and also Palletways London who will transport a number of trailers everyday to headquarters in the Midlands to assist with balances.”

In pooling the resources of several smaller member companies, Palletways helps give them a competitive advantage against the larger fleets such as Stobart. The new Digital Information Hub provides a cohesive means of ensuring that goods are delivered on time, instantly to both sending and receiving companies. Lecico seems very happy with this new system and may well be the first of many companies to head in Palletways direction this year as a result.