- 8 January 2016
- Transport / Logistics Services
European logistics company Palletways has launched its ‘Sign on Screen’ system that should significantly streamline the process of signing for goods by customers of the business. This sign on screen is part of improvements to the Digital Information Hub and is set to save tens of thousands of working hours for members of the Palletways network.
Up to 49,000 man hours a year could be saved by the 100 members of the Palletways network, or 90 minutes per member per day saved on paperwork. When an item is delivered a photo of the consignment will be taken and that will be immediately made available to members of Palletways and their customers. It will be made available to all the network’s members in 20 countries around Europe.
Luis Zubialde, Managing Director of Palletways in the UK, commented: “The extension of our Digital Information Hub represents a significant investment. Information is power and our Digital Information Hub provides instant access to data and total transparency across our operations and commercial landscape for the benefit of our members and our customers.”
Dominic Purslow, Depot Principal at Norfolk-based Jack Richards & Son, one of Palletways’ members, is an advocate of the new development. He said, “The benefits of using sign on screen are huge – the customer experiences track and trace that truly reflects delivery performance, while the business gains significantly,” said Purslow. “I have seen a reduction in administrative time of two to three hours per day which is enabling me to focus the team on more proactive tasks, not to mention the significant reduction in stationery and printing costs.”
Logistics and delivery networks around Europe are looking at streamlining their operations and software systems such as this will considerably speed up the delivery acceptance process and tackle the issue of paperwork that can be the bane of all drivers’ lives.