Palletways offers new B2C delivery service

UK and European pallet network Palletways UK has launched a new business-to-consumer (B2C) palletised delivery service.

The service, called Pallets to Consumers (P2C) is for client companies who sell directly to the end consumer and need a delivery partner to get their goods to their destinations.

As with package delivery companies, Palletways is offering an online portal to the end customer where they can alter delivery times while the pallet is in the final mile of delivery – a first for pallet networks in the UK. This service, which integrates with the client companies’ websites, is available for all delivery options from the fastest delivery option, Premium AM down to the economy delivery service.

Rob Gittins, managing director of Palletways UK, said: “The main driver behind the growth of B2C deliveries is e-commerce and there are correlations between the increasing number of people shopping online and the growth in delivering palletised goods to residential addresses.

“We know there’s the expectation that products ordered online should be delivered to customers at a time to suit them, rather than them having wait around. It’s important there are as few barriers to purchase as possible so delivery flexibility and convenience is now becoming an important part of the overall buying experience.

“We’ve spent many years meeting the transportation needs of B2C companies from DIY equipment to garden supplies, home accessories to furniture. We have robust processes in place along with unrivalled service excellence to ensure that retailers looking for a reliable, capable partner can now deliver products safely to customers’ homes with P2C.”