- 20 March 2017
- Transport / Logistics Services
Parcelforce Worldwide customers will be able to send large parcels through Post Offices throughout the UK from next week, according to a company statement released today.
A notice was posted on the myroyalmail.com website today that says that Parcelforce will roll out its express48large product to the Post Office network from Monday, 27th March.
Customers can send parcels up to 2.5 metres, or a total of 5 metres length and girth combines. The parcel weight limit is 30kg.
Apex Insight has reported earlier this month that Parcelforce has been building up capacity to handle and delivery larger parcels, spotting a gap in the market where rivals have refused to go.
“The move is in response to customer feedback that shows increasing demand for carriers who are able to handle larger parcels; and some delivery operators reducing the maximum size they will accept into their network,” said Parcelforce.
“The feedback also showed that a lack of suitable carriers has led to some retailers restricting the products they sell online, as they struggle to find a carrier to deliver larger items. Quality of service across the sector was also thought to be below expectation for larger parcels than for standard sized parcels.”
With other delivery companies refusing to carry larger parcels, this move is a good one for both customers and Parcelforce alike, giving it a virtually captive market to exploit while serving known customers’ needs.
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