Pitney Bowes – UK parcel volumes up 33%

Global e-commerce technology providers Pitney Bowes has released its 2021 global parcel shipping index, which shows that parcel volumes grew by 27% to 131.2 billion parcels. This is from research into 13 countries including the UK.

Looking at the UK, parcel volume and revenue findings were:

– Five billion parcels were generated in the UK, up 33% from 3.8 billion in 2019.
– The UK generated the highest parcels per capita in the Index at 74, an increase from 56 in 2019.
– Prior to the pandemic, volume grew by an average of 8%. In 2020 the growth rate more than quadrupled from the previous year, from 7% y-o-y growth in 2019 to 33% in 2020.
– The UK saw the highest increase in carrier revenue of all 13 countries in the Index, up 37% to £17bn.
– Revenue per parcel in the UK increased for the first time since 2016, reaching £3.
– The top five carriers in the UK account for 76% of UK parcel shipments by volume.

Amongst other countries, China has the largest market with a volumes of 83.4 billion parcels sent in the period. The US had the highest carrier revenues, showing greater revenues per parcel than China even while at lower volumes.

Jason Dies, EVP and president, Sending Technology Solutions, Pitney Bowes, said, “For six years, the Pitney Bowes Parcel Shipping Index has tracked monumental change across the shipping and logistics industry, reflecting shifting consumer behaviors and carriers’ ability to adapt at scale. E-commerce has become fundamental to our lives, and the staggering parcel volume revealed in the latest Index reflects this.

“For the world’s carriers, as essential service providers 2020 was a transformative year which tested their investments in people, infrastructure and digital capabilities to the limit. The Parcel Shipping Index accurately tracks and compares their performance during one of the hardest years they’ve ever faced. The Index has never been more widely anticipated or more relevant.”