Poste Italiane: B2C parcels drives strong revenue growth

Almost triple digit B2C parcel volume growth helped Poste Italiane to a 9.8% year over year revenue growth in the first financial quarter of 2021-22.

While all segments did well, its Correspondence, Parcels and Distribution saw 18.9% revenue growth, hitting €917 million. This was on overall revenues at the Group of €2.9 billion.

The B2C parcel business saw 88% volume growth, while B2B and C2X parcel businesses both saw volumes grow by over 40%. Poste Italiane’s Payments and Mobile business saw a 51% increase in e-commerce transactions too.

Matteo Del Fante, Chief Executive Officer and General Manager of Poste Italiane, commented: “We have decisively launched the execution of the new strategic plan” 2024 Sustain & Innovate”. By seizing business opportunities and riding the improved economic outlook, we achieved solid financial performance already in the first quarter.

The strong increase in parcel revenues, achieved thanks to the doubling of B2C volumes, the continuous growth of card payments and the constant development of our insurance business reinforce our determination to successfully implement the new strategic plan.

The results are particularly positive if we take into account that during the quarter various Italian regions were subjected to partial lockdown measures.

We have adapted and continue to evolve in a changing world, while providing all our services with constant attention to the preferences and needs of our customers.

I am satisfied with the results achieved in terms of revenues and costs; we are now focused on our growing role as a strategic pillar in support of Italy, thanks to our omnichannel presence and our extraordinary people.

Since the early days of last year’s pandemic, our diversified business has demonstrated the resilience that is essential to ensure the financial integrity of Poste Italiane. We are always at the side of our customers, colleagues and communities when needed; at the same time, we deliver impressive results every quarter for our shareholders. At this stage of the pandemic, we continue to be a key player to support the economic recovery.

I am also particularly proud of our collaboration with the Italian Army as part of the national vaccine administration plan: a potential basin of 37% of the population will be vaccinated thanks to the doses booked on our Cloud platform and delivered by Poste Italiane.

As we continue to advance towards our strategic goals, growing in key areas and accelerating our digital transformation, we are also aware that our success is not only measured by financial performance, but also by how we act responsibly in the service of the country. 

We are the engine of change and with the capillarity of our physical network we will facilitate the digital transition of Italy, also through our involvement in the National Recovery and Resilience Plan. Now, more than ever, we are in the best position to support the economy, playing a key role in society to build long-term value and generate sustainable returns for our shareholders. “

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