Posti – Black Friday delivery spike a success

Finnish Posti handled 100,000 more parcels on Thursday and Friday of Black Friday week than it did in 2020, delivering more than 1.5 million parcels. The postal operator says that the pandemic boom has not abated.

“The Christmas season is the busiest time of the year for us, and all the delivery types have seen growth: parcels are delivered to people’s homes, for pickup and to mail slots. Our renewed home delivery has been extremely popular, having increased by 60% compared to last year. It’s heart-warming to see how much this growth benefits small businesses in Finland as well. We believe the number of parcels, as usual, will increase as we approach Christmas,” says Tommi Kässi, COO of Posti.

According to Kässi, Posti’s record-breaking work last week went well. “We’ll do our best to ensure all customers get their parcels delivered fast and where they want them. The peak season preparations began early this year. However, the ever-changing COVID-19 situation and the restrictions that come with it have made it challenging to predict the number of parcels. Many of our customers want to avoid busy stores and order directly to their homes instead.”

To handle peak season demand, Posti has opened 101 temporary pickup points across the country and has hired thousands of seasonal workers. It has significantly extended its parcel locker network too, opening 5-10 new units a week and adding more than 400 in the last year.

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