PostNL – bumper year in 2020

PostNL had record parcel volumes and strong revenue growth according to preliminary results for financial year 2020.

In 2020 the postal operator handled a record of 337 million parcels, while due to the pandemic letter mail volumes declined far more slowly than in previous years. From a letter mail volume decline of 9.6% in 2019 this was just 0.2% in 2020.

Herna Verhagen, CEO of PostNL, commented: “For society at large and PostNL, 2020 qualifies as an exceptional year in unprecedented circumstances. Thanks to the hard work of our people and the resilience of our business, we were able to play a vital role in society. At all times, we put health and safety for our people and consumers first. Our results were driven by a very strong business performance both at Parcels and at Mail in the Netherlands. These are exceptional results, which deserve an exceptional recognition. Following the strong Q4 results, we will increase the performance-related compensation to reward our people for all their efforts. We will also reward the people working for our sorting and delivery partners of Parcels in the Netherlands with an extra payment. Our improved and strong financial position also allows us to re-instate dividend for 2020, as previously announced.”

In the fourth quarter of 2020, it saw parcel volume growth of 29.6% compared to the same period in 2019. Net profits for the period is set to be around €82 million in Q4 2020, up by €67 million on the same quarter in 2019.