- 20 December 2020
- Transport / Logistics Services
PostNL has agreed to sell its customer contact subsidiary Cendris to Dutch customer services company Yource for an undisclosed sum. The transaction is set for completion in the first quarter of this year.
Cendris employs around 3,000 staff in more than 10 locations across the Benelux countries and has a number of customers and brands including PostNL.
Robin Jansen, CEO of Yource, said: “The acquisition of Cendris is the next step in scaling up our operations and fostering further growth and technological development. We’re delighted to welcome Cendris people on board at Yource and look forward to the additional added value and expertise they’ll be bringing to our customers.”
Pim Berendsen, CFO of PostNL, commented: “By further focusing on our core activities, we enhance PostNL’s transformation into the Benelux area’s favourite logistics supplier for post and e-commerce. The takeover by Yource should help Cendris achieve its own growth ambitions, offering even brighter future prospects to both Cendris employees and clients. Cendris’ relationship with PostNL will change but continue. As one of Cendris’ clients, we’ll continue to count on the same quality and service we’ve come to expect over the years.”