PostNord in-door delivery pilot

Scandinavian postal operator PostNord has begun a new ‘in-door delivery service’. Teaming up with electric door lock company ASSA ABLOY, PostNord will now be able to leave packages inside online shoppers’ front doors when the customers aren’t in.

Under the concept, delivery drivers will be given a single use code to open the electronic door lock, drop the parcel inside, and then once the door closes the single use code will cease to work. The customer will receive a delivery notification as part of the process.

PostNord and the lock maker are starting the pilot project with the e-tailers Jollyroom, Apotea and Komplett, and with 100 households in the town of Lerum, east of Gothenburg in Sweden.

Johan Hellman, Head of eCommerce at PostNord, commented: “It should be simple and convenient to shop online. This is why we want to give consumers greater choice and the opportunity to receive their e-commerce items in several different ways. We’re seeing a clear trend and a demand for greater choice on delivery, and we’ll now be able to deliver items inside the front door in a secure way. The recipient doesn’t need to be at home or be available at a particular time, which makes it both simple and convenient. Our ambition is for PostNord to deliver items in the way that best suits the recipient.”

This project is just a baby step forward of the in-car delivery option that DHL and Smart are trialling in Germany. Where cars almost universally have electronic locking systems, front doors of homes have a long way to catch up in terms of uptake of the technology. It will also be interesting to see the uptake of the technology as it is one thing a stranger going into your car and quite another one opening the front door of your home…

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