US postal operations solutions specialists Quadient has unveiled the next phase of its ‘Back to Growth’ strategic plan for the next three years including a strong focus on parcel lockers.

Quadient started the ‘Back to Growth’ strategic plan in 2019, tightening its focus on automated parcel locker solutions, customer communication and experience management, business process and document workflow automation. As a result, its parcel lockers segment grew from 18% of its revenues to 27% in two years.

“The thorough execution of the first phase of our Back to Growth strategic plan has laid strong foundations, putting Quadient in a position to deliver sustainable value for its shareholders and all stakeholders over the next three years and beyond,” said Geoffrey Godet, chief executive officer of Quadient. “We have deeply changed our operating model, simplified our organization and reshaped our portfolio, and have completed acquisitions in the business areas that we had targeted. In the meantime, we have successfully developed our software and parcel locker activities, constrained the decline of our mail-related business, increased the proportion of subscription-related revenue and generated significant synergies.

“As we are entering the second phase of Back to Growth, we are confident in our capacity to leverage our leading positions to reap the benefits of further digitization of the economy and an increasingly high volume of parcel deliveries while maintaining our highly cash-generative mail business. Our new profitable growth trajectory is primarily based on organic initiatives, ranging from investments delivering high returns, the deployment of our end-to-end SaaS/cloud intelligent communication automation software portfolio and the generation of further synergies. In the meantime, we will continue to assess the effectiveness of our invested capital and will deploy our excess cash to additional potential organic initiatives, bolt-on M&A [merger and acquisition]opportunities and/or share buybacks within the limit of our deleveraging targets.”