- 24 June 2019
- Transport / Logistics Services
ReBOUND and Pitney Bowes have teamed up to provide an international return service for global retailers.
Under the deal, Pitney Bowes is to be a primary supplier of returns from US consumers to the 500+ clients of ReBOUND in Europe, Middle East and Africa (EMEA). ReBOUND will also be a primary suppliers for the 250+ Pitney Bowes cross-border retail clients in the US, Canada, the UK and the Asia Pacific region.
“This partnership brings together two leaders in e-commerce logistics services to deliver a world class returns process for hundreds of global retailers and their customers,” said Lila Snyder, EVP and President, Pitney Bowes Commerce Services. “By linking our networks, Pitney Bowes and ReBOUND will expand our collective returns footprint and capabilities, offering a seamless international service for ecommerce retailers and consumers.”
Graham Best, CEO of ReBOUND, added: “The modern consumer, wherever they may be, demands a convenient returns experience and refund process.
“Our technology delivers the intelligent, data-driven returns strategies that are particularly helpful for brands exploring how to attract and retain cross-border customers. This partnership is truly the ideal match at the perfect time, providing us with access to Pitney Bowes’ vast network of brands looking to enhance their own international performance, and offering our own EMEA network a trusted partner for their US operations.”