Record December volumes for Australia Post

Australia Post had its biggest ever month in terms of parcel volumes in December.

By compared to 2017, December 2018 saw an 11.7% increase in volumes, which the postal operator put down to online shopping events and strong Christmas Eve and Boxing Day sales.

Australia Post Chief Operating Officer, Bob Black, said “We made more than 40 million parcel deliveries in December, and our hardworking posties delivered more than 40 % of these, as well as more than 210 million letters,” Mr Black said.

“Our busiest day was Monday 17 December, when we delivered a record three million parcels across the country – by far the biggest day in our history.

“What we didn’t expect was to have a lot of shoppers race to the finish line to post their festive parcels, with our people delivering a whopping 2.7 million items on Christmas Eve – our next busiest day of the month and equal second busiest day in history.”

Mr Black said Australians were embracing online shopping like never before, with Australia Post revealing last year that online purchases had grown by almost 20 % in 12 months.

“Our research found that people were buying up to 19.2 % more items online. By 2020, we expect one in 10 items will be bought online.

“Online shopping is building momentum as a channel of choice, where customers can make the most of online deals and choose customisable delivery options with Australia Post. This means online shoppers can buy the brands they love no matter where they live,” said Mr Black.

It is notable that no UK delivery firm has yet announced similar or other volume increases, suggesting that it might not have been such a great peak season in the UK…