Report Summaries

This page provides access to summaries of our older reports. To obtain summaries of more recent reports, please use the form on the report page.


Sector: Transport / Logistics Services

















European Consumer & Small Business Parcels Services: Market Insight Report 2015
European Consumer & Small Business Parcels Services report focuses on the fast-growing C2X parcels market segment: services for consumers and small businesses such as eBay or Amazon Marketplace sellers.


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UK Consumer & Small Business Parcels Services: Market Insight Report 2015
UK Consumer & Small Business Parcels Services report focuses on the fast-growing C2X parcels market segment: services for consumers and small businesses such as eBay or Amazon Marketplace sellers. Those sending moderate volumes of parcels now have a far broader range of options. The Royal Mail has used its pricing and size banding to manage its trade-off between increasing margins and retaining its historically high share in this segment.


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Home Credit: UK Market Profile and Forecasts 2015
Home Credit lenders provide small-sum loans via an agent who comes to the customer’s home to collect payments. The sector is long-established and widespread in the UK but faces increased competition from payday lending.


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UK Business to Business Parcels Market Insight 2015
The report provides qualitative findings from a series of in-depth interviews with B2B parcels customers and explores what factors drive market growth. The report provides estimates of the size of the segment, its rate of growth and the B2B revenues of the main carriers.


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European Parcel Shop and Locker Networks: Market Insight Report 2015
Detailed study of the historical and forecast development of networks reviewing the main operators currently building out networks, profiling locker manufacturers and looking in detail at the seven leading country markets.


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UK e-fulfilment: Market Insight Report 2015
e-fulfilment is one of the key growth segments in logistics as customer demand and international sales continue to drive growth and encourage, and reward, innovation on the part of service providers.


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European Parcels: Market Insight Report 2015
In-depth review of the parcels industry across Europe and in eight leading markets (France, Germany, Belgium, Italy, Poland, Spain, the Netherlands and the UK). Market size estimates are drawn from our market model, built up from company revenues and other data. Report includes forecasts to 2019.


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UK Express Parcels: Carrier Profiles 2015

Detailed profiles of all of the main parcels carriers operating in the UK



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European Parcel Shops: Insights From Interview Research 2014

Parcel shops interview research: findings from 117 interviews with parcel shops in the UK, Germany, France, Belgium. Provides insights into how handling parcels works from the point of view of the parcel shops.



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UK Parcels: Market Insight 2014

Updated and extended version of our in-depth report on the UK parcels market. Refined methodology to improve accuracy of market segmentation estimates and forecasts.



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Consumer & Small Business (C2X) Parcels Services: Market Insight Report 2014
Consumers and small businesses sending moderate volumes of parcels now have a far broader range of options. The Royal Mail has used its pricing and size banding to manage its trade-off between increasing margins and retaining its historically high share in this segment.


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European Parcel Shop and Locker Networks: Market Insight Report 2014
Detailed study of the historical and forecast development of networks reviewing the main operators currently building out networks, profiling locker manufacturers and looking in detail at the seven leading country markets.


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European Parcels: Market Insight Report 2014
In-depth review of the parcels industry across Europe and in seven leading markets (France, Germany, Benelux, Italy, Poland, Spain and the UK). Market size estaimtes drawn from our market model built up from company revenues and other data and includes forecasts to 2018.


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UK e-fulfilment: Market Insight
e-fulfilment is one of the key growth segments in logistics as customer demand and international sales continue to drive growth and encourage, and reward, innovation on the part of service providers.


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European Airport Catering: Market Insight
Airport catering is now a key area of growth within the overall contract catering industry, driven by passenger growth, increased commercialisation of airports and development of format innovations.


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Consumer & Small Business Parcels Services: Market Insight
Consumers and small businesses wishing to send occasional parcels were traditionally served by the Royal Mail but growth has made this segment much more attractive.


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UK Express Parcels: Market Insight 2013
Having fallen during the 2009 economic downturn, growth has now resumed with the main driver of parcel volumes being the growth of home shopping.


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Sector: Consumer Credit
















Pawnbrokers & Payday Loan Stores: UK Market Profile and Forecasts 2015
The market consists of high-street shops which offer combinations of pawnbroking, payday loans, term loans, cheque cashing and trading in second-hand goods including gold jewellery and consumer electronics.


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European Peer-to-Peer Lending: Market Insight 2015
Peer-to-peer lending is an important and high-profile trend in the banking sector. In just a few years, platforms have emerged which have facilitated several hundred million pounds of loans. Key questions addressed include why has it grown, can it continue to do so and how should banks respond to the threat, or opportunity, that it presents?


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UK Consumer Debt Purchase and Debt Collection 2014
Debt purchase and debt collection are increasingly important UK industries with their services being used ever more widely to help banks not only to improve recoveries but also to meet capital ratio requirements


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Online Payday Lending: UK Market Profile and Forecast 2014
Internet payday lending grew rapidly from start-up to approach a value of £900m in 2012. In the last couple of years the market has faltered as regulation has become firmer. The report explores prospects and forecasts future market performance.


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Rent-to-Own Retail: UK Market Profile and Forecasts 2015
Rent-to-Own is a growing segment which provides household appliances and other goods along with a finance pacakge to consumers who are typically not able to purchase them using cash or conventional credit.


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Home Credit: UK Market Profile and Forecasts 2014
Home Credit lenders provide small-sum loans via an agent who comes to the customer’s home to collect payments. The sector is long-established and widespread in the UK but faces increased competition from payday lending.


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UK Consumer Debt Solutions: Market Insight
The market for consumer debt solutions has its roots in the Insolvency Act (1986). This brought into effect IVAs and also introduced the concept of an intermediary with a role in consumer debt management, which led to the establishment of the market for DMPs.


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Online Payday Lending: UK Market Profile and Forecasts
Payday loans are intended to offer customers an immediate advance on their wages until their next payday, generally at a high rate of interest to cover loan set-up costs. The market has grown rapidly over the last five years from start-up to approach a value of £1bn in 2012. NB new version currently being finalised. Clients pre-ordering will receive 2012 copy now with 2013 version following as soon as it is available.


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Pawnbrokers & Payday Loan Stores: UK Market Profile and Forecasts
The market consists of high-street shops which offer combinations of pawnbroking, payday loans, term loans, cheque cashing and trading in second-hand goods including gold jewellery and consumer electronics.


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UK Consumer Credit Forecasts
UK consumer credit now stands at almost £1.5 trillion. Most of this is mortgage lending with unsecured credit being almost £160bn, or £6,000 per household. Lending has fallen since the credit crunch but our forecasts are for modest growth in unsecured credit over the next few years but at a rate below that experienced from 2006-08.


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Peer-to-Peer Lending: Market Insight
Peer-to-peer lending is an important and high-profile trend in the banking sector. In just a few years, platforms have emerged which have facilitated several hundred million pounds of loans. Key questions addressed include why has it grown, can it continue to do so and how should banks respond to the threat, or opportunity, that it presents?


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UK Consumer Debt Purchase and Debt Collection: Market Insight
Debt purchase and debt collection are increasingly important UK industries with their services being used ever more widely to help banks not only to improve recoveries but also to meet capital ratio requirements


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Rent-to-Buy Retail: UK Market Profile and Forecasts 2012
Rent-to-buy is a fast-growing segment of retailing, taking up some of the increasing slack on the high street. Shops sell larger items along with a credit package which, by spreading payments, is designed to make them affordable for lower income buyers.


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Home Credit: UK Market Profile and Forecasts 2012
Home credit lenders provide small-sum loans via an agent who comes to the customer’s residential address to collect payments. The sector, also called ‘doorstep lending’, is long-established and widespread in the UK.


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High-cost Credit: UK Market Profile and Forecasts
The high cost credit sector, which consists of internet payday lending, pawnbrokers & money stores, home credit and rent-to-buy credit, focuses on providing credit to sub-prime consumers who are typically not able to access mainstream sources such as credit cards and personal loans from banks.


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Sector: TV Production





European TV Production: Market Profile and Forecast 2014
Analysis of the increasingly international industry of television production industry which looks at global trends and the market across Europe as a whole, and in eight leading countries: France, Germany, Netherlands, Italy, Poland, Sweden, Spain and the UK.


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UK TV Production: Market Insight 2014
The UK market has shown encouraging signs of growth picking up speed with economic recovery with international sales increasing. The BBC Charter renewal on the horizon creates potential uncertainty and opportunity


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European TV Production: Market Profile and Forecast
Focus on the television production industry at the global level in what is increasingly an international industry, across Europe, and in eight leading European markets: France, Germany, Netherlands, Italy, Poland, Sweden, Spain and the UK.


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UK TV Production: Market Insight 2013
Growth in demand for TV production has not been driven by the traditional PSB channels but the multi-channel segment, led by BSkyB, which has, in recent years, started to commission more original UK programming than in the past.


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Sector: Facilities Management & Outsourcing









Outsourced Security Guarding Services: UK Market Profile and Forecasts 2015
The outsourced security guarding services market is approaching £5bn in size, having grown in recent years despite the recession and falling crime rates. Retail, prisons, airports and government contracts have accounted for much of the growth.


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UK Pest Control: Market Insight 2014
Market growth has come from both increases in volume – driven by increased uptake of pest control contracts and service level trends – and price. Market consolidation continues with many operators seeing opportunity from the decrease in council services.


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UK Contract Catering: Market Insight 2014
The industry has been impacted by the economic downturn with the fall in employment meaning fewer workplace meals. However, margins have been stable across the industry and there are some positive indicators for growth in some segments.


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UK Contact Centres: Market Insight
While the market remains relatively fragmented, with at least nine players having sales of more than £40m and 600 operators in total, most of the leading players are now part of larger groups with international operations or wider BPO offerings.


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UK Pest Control: Market Insight
Market growth has come from both increases in volume – driven by increased uptake of pest control contracts and service level trends – and price. Market consolidation continues with many operators seeing opportunity from the decrease in council services.


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Outsourced Security Guarding Services: UK Market Profile and Forecasts
The outsourced security guarding services market is approaching £5bn in size, having grown in recent years despite the recession and falling crime rates. Retail, airports and government contracts have accounted for much of the growth.


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UK Integrated Facilities Management: Market Insight
In an increasingly mature market, the leading UK FM service providers have broadened their service offerings to drive increases in revenue per contract while looking abroad for exposure to faster growing markets.


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UK Integrated Facilities Management: Lessons from Experience


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