Royal Mail: 30% SME retailers don’t export

New research from Royal Mail suggests that one in 10 SME retailers in the UK do not import or export goods.

Twenty three per cent of the UK’s SME retailers don’t import, while 30% don’t export. However, Royal Mail said, “Despite this, there is a keen appetite for exporting with almost two thirds (64%) aiming to increase international sales revenues in 2018.”

Royal Mail added : “In December 2017 alone, the value of UK exports and imports was £29.6 billion and £39.1 billion, respectively, according to HM Revenue & Customs. Targeting overseas customers presents a huge opportunity for UK SME online retailers.

“The study also found that eight in ten (38%) UK SME online retailers have a physical store as well as a presence online. However, there are additional popular ways to sell goods including via a catalogue (14%), over the telephone (21%) and via exhibitions (12%).

“When it comes to how UK SME online retailers sell their products, eight in ten (78%) sell via their own website and over half (54%) sell on a marketplace. Looking to the year ahead, over half (52%) are planning to sell through new channels. In 2018, 15% intend to list products on a marketplace while 18% will use additional marketplace sites.”

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