- 12 March 2021
- Transport / Logistics Services
Royal Mail is piloting a seven-day-a-week parcel delivery service for larger retailers. The postal operator is doing this in response to competition from other carriers, and is already in discussions with other retail clients about offering Sunday delivery to them.
As part of its investment in parcels capacity, Royal Mail is building a new super-hub in Daventry that will have the capacity to handle up to a million parcels a day – and will be the biggest such hub in the UK.
Nick Landon, chief commercial officer at Royal Mail, commented, “The UK already trusts us to deliver their purchases six days a week both quickly and conveniently. Now for the first time our posties will be doing the same thing seven days a week. The last year has reset so many customer expectations, and the desire for even more convenient and even more frequent parcel deliveries has certainly been one of them. We always listen to our customers, both senders and recipients, and the ask here was clear: we love what you do Monday to Saturday, so please do the same on a Sunday. So that’s what we’re doing, as quickly as possible, so we can offer it to more and more customers across the course of this year. It’s another really exciting change delivered by our trusted people and network.”