- 12 August 2021
- Transport / Logistics Services
As part of the Royal Mail Parcel Collect service, the postal operator is piloting bringing pre-printed postal labels to customers.
The pilot is taking place in Newton Mearns, Bath, Cheltenham and Doncaster, and will allow customers without printers to use the Parcel Collect service. Customers will choose the pre-printed label option as part of the process of ordering the Parcel Collect service. Currently the service is only available to people who have a printer and can attach the label to the parcel – with the move away from letters for example, printer ownership is falling and this limits the reach of the new service that was introduced nationwide last year.
Nick Landon, Chief Commercial Officer, Royal Mail , said “Since we launched Parcel Collect, the service has been incredibly popular, and we are now making it even easier to use for people who don’t have a printer at home. Parcel Collect saves customers time and is incredibly convenient for people to send parcels without having to leave the comfort of their home. Parcel Collect is part of our commitment to continuously make our services more convenient as we re-invent the way we deliver to and from our customers.”