Royal Mail has launched a new service called the Royal Mail Pro Shipping tool, which provides retailers with a range of capabilities that make it simpler to manage orders and returns. Royal Mail Pro Shipping complements the suite of in-house shipping tools that are already available through the postal operator.
The Royal Mail Pro Shipping tool offers a range of benefits including the easy management of large list of customers, the ability to print outward and return labels simultaneously, multiple user access from different locations and the automatic printing of customs documentation.
Launched alongside the Royal Mail Pro Shipping tool, the Royal Mail API shipping makes it easier for firms to integrate their systems with the postal operator. Customers using the API also have access to the Royal Mail Pro Shipping tool.
The tools in question have been developed by Intersoft, a company acquired by Royal Mail in 2016.
Alongside Click & Drop, Royal Mail’s shipping platform for small to medium businesses, the new tool is future-proofed and can be quickly updated in response to the changing needs of customers.
A spokesperson from Royal Mail Parcels, said “With the launch of Royal Mail Pro Shipping and Royal Mail API Shipping, we now offer a full range of shipping solutions to our customers, dependent on their size and ways of working. The launch of both solutions follows a year of development work based on the needs of our customers. Our teams are working hard with customers to help them migrate over to our latest solutions this year.”