- 21 October 2020
- Transport / Logistics Services
Following a pilot in the West of England, Royal Mail has announced the national roll-out of Parcel Collect where for a small fee, postmen and women will collect parcels from homes’ doorsteps.
For 72p per parcel, the delivery staff will collect the parcels from a safe place or from the front door where the postage is paid for online at the same time as the collection booking is made, or 60p where the parcel has pre-payment.
Royal Mail claims that this is the biggest shake-up of its collection and delivery services since the pillar box red letterbox was rolled out in 1852.
For smaller e-commerce startups and those using marketplaces to sell things on second-hand without leaving their home.
Up to five parcels can be picked up at any one time, and the service is available six days a week. The user will log on to www.royalmail.com/bookcollection or via the Royal Mail app and can book the collection up to five days in advance or midnight the day before the packages need collecting.
Nick Landon, Chief Commercial Officer at Royal Mail, said: “Royal Mail Parcel Collect is a fantastic step forward for all of our customers. It makes it easier to use our services than ever before. Whether you’re up against time and working from home, making a return, selling online or sending a gift to make someone’s day, Royal Mail Parcel Collect is here to help. The launch of Parcel Collect is part of our commitment to continuously make our services better and more convenient.”