Sainsburys trials Chop Chop click & collect

Supermarket giant Sainsburys has said it is launching a trial service that enables its customers to order shopping via the Chop Chop app and pick it up from one of its stores 30 minutes later.

The Sainsburys trial will take place at the Pimlico shop in central London where its Chop Chop delivery service is currently available.

The trial is limited to Android users of the app. Customers will be able to select and pay for up to 25 items for collection in 30 minutes, seven days a week. There will be no fee for the new service.

Orders will be packed and readied for the customer who can get the goods by showing their order number to the Chop Chop desk. The number is given to them via the app, though can also be sent by email.

In a statement Sainsburys said the trial will see the retailer become “the UK’s first supermarket to offer sub one-hour collection options”.

Clodagh Moriarty, Director of Online at Sainsbury’s commented, “We want to offer a customer experience that is differentiated in terms of price but also in terms of service, with complete customer autonomy and excellent flexibility.”

Moriarty added: “We were the first UK supermarket to introduce one-hour delivery last year and we’re now delighted to be the first to trial a 30 minute Click & Collect service.”

 
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