SingPost opens Smart Post Office network

Singapore Post (SingPost) has announced it has opened the General Post Office (GPO) at its SingPost Centre mall. The GPO is the flagship of the new Smart Post Office network.

The postal operator released a statement on Monday that said the GPO is the first ‘Smart Post Office’. The concept of this system is that the traditional bricks-andmortar network is supported by a digital network that “offers anytime and anywhere access to postal and other essential services”.

The SingPost GPO uses a new SAM omnichannel platform that comprises of kiosks, web and mobile apps. The GPO has also a stamp collectors store which stocks a full range of national stamps and associated merchandise.

Paul Coutts, Group Chief Executive of SingPost, commented: “The opening of the GPO is a significant milestone in SingPost’s transformation and a fitting celebration of World Post Day. Just as it was with the former GPO at the Fullerton Building, the GPO at SingPost Centre marks the central role that SingPost continues to play in connecting people across the country and with the rest of the world. While the things we deliver are changing, our commitment remains the same: We deliver, come rain or shine.

“In line with Singapore’s Smart Nation drive, we are harnessing technology in our Smart Post Office and SmartPost initiatives to deliver with greater efficiency, and a better experience for all our customers, whether they are web savvy eCommerce shoppers or more traditional mail users.”
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