Structural changes at Deutsche Post DHL

Deutsche Post DHL is to refocus the Post – eCommerce – Parcel (PeP) division on its post and parcel business in Germany. The division is to be renamed Post & Paket Deutschland and is to remain under the interim leadership of the group CEO Frank Appel. Meanwhile the international parcel and e-commerce business (previously DHL Parcel Europe and DHL eCommerce) are to be established as a stand alone division which will now be called DHL eCommerce Solutions and will be under the leadership of Corporate Board Member Ken Allen.

With Deutsche Post DHL having one operating division of the group fully dedicated to its German postal and parcel business the company will be able to have an even more stringent execution of the previously announced PeP turnaround plan. The transformation programme includes improved yield management, indirect cost reduction and productivity improvement measures.

In creating the DHL eCommerce Solutions division, so DHL will be able to be better positioned in leverage in opportunities with the booming e-commerce logistics sector in Europe and the rest of the world.

Ken Allen has been named as the board member for DHL eCommerce Solutions and the board has extended his contract to the Corporate Board of Management until 2022. His new mandate will include Parcel Europe and eCommerce businesses that currently sit within the logistics operator’s PeP division. In the role he will retain responsibility for Customer Solutions & Innovation (CSI), and will lead the further development of the overall e-commerce strategy for the Group.

“Ken Allen has successfully shaped the Express strategy and has led the division on an unparalleled growth trajectory by unlocking its revenue and profit potential. With his relentless focus on the core principles of customer centricity, employee engagement and profitable growth, Ken established truly world-class processes within the Express division, making it the most profitable division of Deutsche Post DHL Group,” said Chairman of the Supervisory Board of Deutsche Post DHL Group, Dr. Nikolaus von Bomhard. “I have no doubt that the DHL eCommerce Solutions division will greatly benefit from Ken’s ability to deliver exceptional performance and value for DHL customers, using his significant experience in building networks and leading people with an inspirational style.”

In other DHL board news, John Pearson is to take over the board mandate for DHL Express. Pearson joined DHL in 1986 and has served as CEO in Asia Pacific, EEMEA and Europe, as well as leading the global sales, marketing and customer service functions of the DHL Express division as Global Commercial Head.  “We are pleased to have John Pearson join our Corporate Board. He has a proven track record, along with a deep understanding of the Express business. Not only does he have extensive operational and business experience of the Express division but John has been a key member of the leadership team running the Express division along with Ken. I’m confident John’s experience will prove immediately valuable to the Board, and that he will take DHL Express to new and greater heights in the years to come,” said Deutsche Post DHL Group CEO Frank Appel.

All changes come into effect on January 1, 2019.