- 29 August 2017
- Transport / Logistics Services
Swiss Post is to test using delivery robots in the centre of Zurich.
The tests are to take place over the next few weeks and will see customers of the Jelmoli department store have their goods delivered to them using Starship Technologies robots.
In a statement, Swiss Post said: “To use this service, customers can select the corresponding delivery option during the checkout process at jelmoli.ch and enter the delivery location of their choice within a predefined area in the city center, along with their preferred delivery time slot. For example, this makes it possible to have a picnic delivered to a park bench by the lake, to have running shoes delivered to a hotel or to have a new shirt delivered directly to the office.
“Shortly before the robot arrives, the customer receives a link via SMS, which is needed to open the delivery compartment.”
Customers receiving their goods by Starship will have their goods delivered for free in the trial. This follows a similar trial in autumn 2016 where the Swiss Post Starship made around 200 deliveries.
The company indicated that the trials with Jelmoli are just the beginning: “Over the coming months, Swiss Post will test the use of the delivery robots for further logistics tasks – from food deliveries to sending medical products and same-day delivery of special items.
“To achieve this, Swiss Post is working closely with companies from a wide variety of sectors in several locations across Switzerland.
“Delivery robots are ideal for consignments that need to be delivered flexibly, quickly and inexpensively in a local neighbourhood.”
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