- 25 March 2021
- Transport / Logistics Services
Totalmobile, the UK based field service management company has acquired Newbury based Cognito IQ, a workforce management and analytics technology company.
The Cognito IQ system monitors delivery personnel in real time to get a clear overview of operational performance. The system allows even the largest organisations to get an idea of how their drivers are behaving in the field. Customers include Hermes, Transport for London and Argos, and the driver monitoring system helps those companies drive improvements in productivity and efficiency.
Totalmobile’s acquisition allows it to add what it regards as a market leading real time performance analytics capability to an already comprehensive suite of end-to-end field service management technologies.
The Cognito IQ system is to be rebranded Analyse, and will be offered to Totalmobile’s extensive customer base of 1,000+ organisations in sectors including government, health and social care, facilities management, infrastructure and housing.
“In today’s world the ability to manage, analyse and then action operational data is critical for any organisation that is striving to provide an exceptional service. With today’s acquisition of Cognito iQ, I am delighted to announce that we have added a market leading real time analytics software solution that enables any customer to drive continuous improvement across their operations,” said Jim Darragh, CEO of Totalmobile.
“In addition, this technology strongly complements our existing solutions which are providing our customers with mobile working, dynamic scheduling, job management, staff rostering and lone worker protection capabilities. The acquisition of Cognito iQ is the largest in the history of the company and comes shortly after the addition of utilities sector specialist GeoPal. This highlights the giant strides that we are making as we continue to accelerate our growth. I’m very excited about what the future holds and look forward to welcoming our new colleagues and customers to Totalmobile.”