UPS extends Latch in-building delivery

UPS is extending its in-building delivery programme in the US to 10 more cities with smart lock company Latch.

Unlike the Amazon in-building delivery system, delivery staff cannot physically go into your apartment but can access the apartment block and drop the parcel in front of the customer’s door.

Currently available in New York and San Francisco, the new UPS / Latch scheme is to be rolled out to Atlanta, Chicago, Los Angeles, Houston, Dallas, Washington, DC, Philadelphia, Boston, Miami, and Seattle this year.

The Latch in building delivery system tells residents and building staff access the building using its mobile app, code or keycard. The locks themselves have a wide angle camera to take photos of non-residents and these pictures can be seen on the app. Delivery personnel and other building users are given a code to access the building.

“Nationwide growth has always been the plan,” Luke Schoenfelder, CEO and founder of Latch, said.

Still, Schoenfelder insists that Amazon isn’t a direct competitor given that Latch is focused more on “dense urban settings where package drop-off wasn’t possible before” and providing a more “mainstream” solution, while Amazon focuses on fulfilling its own deliveries.

The Latch system works with any UPS deliveries including those from Walmart and Amazon. Given that Amazon has just launched Key for Business there is a likelihood there will be competition on this front.


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