UPS – no peak season surcharges on normal parcels

Ahead of the coming peak season, UPS has stated that it is not applying additional surcharges for US residential deliveries unless due to contractual exception or for packages requiring special handling.

Ahead of what’s expected to be a record year for the company in terms of volumes, David Abney, UPS Chairman and CEO said,“We are continuing to build momentum as our Transformation matures and we enhance the company’s operating efficiency.”

“This announcement enables UPS customers to plan now for a great holiday shopping season and to satisfy their customers by utilising UPS’s industry-leading on-time delivery service, once again this year.”

The company has heavily invested in additional capacity in the last year. UPS has added 20 new freighter aircraft, a capacity to sort more than 700,000 extra packages per hour in its new Super Hubs and modernised its processing and delivery facilities. More than 75% by volume of eligible packages are going to be processed at the automated facilities, with plans for this to be 100% by 2021.

There will be modifications to UPS peak surcharges for over-maximum, large package or special handling items however. From 4th January packages with unusual dimensions will have an additional handling surcharge. For next year’s peak season, packages designated ‘Large’ under the UPS system will also have an added surcharge.

“We delivered a record-setting 2018 peak season in terms of both on-time delivery performance and operations execution,” said Abney.  “We will build on the lessons learned last year and leverage our new efficient air and ground capacity to make the 2019 peak season another success for customers, investors and other stakeholders.”


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