UPU shows steep postal volume decline

A new report by the Universal Postal Union (UPU) has shown steep declines in mail volumes around the world due to the pandemic, and projects this decline to continue.

The UPU report, “The COVID-19 crisis and the postal sector”, projects a global postal volume decline of 21% in 2020, in part from measuring international postal volume falls of 21% between 23 January and 14 May. Once more due to the inefficiencies brought about by social distancing requirements, only one in every 2.1 items arrive the same week as against 1.1 in normal times.

The volumes measured show the biggest decline since the UPU started measuring this between its 192 member countries in 2010.

“The Post’s relevance has become clearer than ever as citizens reach out to them for essential services as they remain in their homes. While postal operators around the globe have continued to work diligently for their customers throughout the pandemic, they have also experienced many set-backs caused by the very measures put in place to stop the virus spread,” said UPU Director General Bishar A. Hussein.