US Postal Service – 93% of mail delivered on time

In its latest delivery performance report, the US Postal Service states that more than 93% of its First Class Mail deliveries were on time. Marketing Mail and Periodicals were high performers too in the third quarter.

For the first 11 weeks of Q3, the average time to deliver a piece of mail across the US was 2.4 days. Third quarter service performance scores covering April 1 through June 10 included:

– First-Class Mail: 93.5 percent of First-Class Mail delivered on time against the USPS service standard, an increase of 5.7 percentage points from the fiscal second quarter.

– Marketing Mail: 94.8 percent of Marketing Mail delivered on time against the USPS service standard, an increase of 2.6 percentage points from the fiscal second quarter.

– Periodicals: 86.5 percent of Periodicals delivered on time against the USPS service standard, an improvement of 5.1 percentage points from the fiscal second quarter.

Though the results were acceptable for the US Postal Service, one of its goals in the strategic Delivering for America programme is to hit 95% mail within delivery time. As such, even by its own standards there is some way to go to achieve a reasonable service.

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