US Postal Service service improves

The US Postal Service has shown signs of recovery in performance levels, with the latest financial quarter showing improvement in delivery of First Class Mail, Marketing Mail and Periodicals since the second quarter.

Among these was a 9.5% improvement in First Class Mail deliveries with 87.6% delivered on time as against a measurement in May. On average it took 2.4 days to deliver a First Class Mail piece in the US.

Marketing Mail also saw an improvement – 5.5% – to 90.6% against the US Postal Service standard in May. A marketing mail piece will now take 2.9 days for delivery.

“While we are encouraged by the progress we have made on service performance so far this year, there is more work to be done to meet and exceed the expectations of our customers for service reliability,” said Postmaster General and CEO Louis DeJoy. “The entire United States Postal Service is fully committed to addressing long-standing challenges head-on as we emerge from the pandemic.”