Whistl secures customs clearance agent accreditation

UK parcels carrier Whistl have been approved by the UK Border Force and HMRC to become a customs clearance agent. Whistl can now offer air, sea and road clearance for mail and parcels entering the UK.

To achieve this they have appointed a customs clearance manager and support team who are based at the Whistl International Gateway near Heathrow.

Whistl can through one point of contact, offer customers a direct end-to-end import solution from sender to final mile delivery. The accreditation includes full customs clearance for international freight into the UK as well as unloading sea and road containers, reconciliation and handover to final mile carrier, re-labelling and re-working of customer freight, and simple payment and invoicing options.

As part of the customs clearance agent accreditation, Whistl can offer an external temporary storage facility (ETSF) for goods passing through the UK en route to another country. This is open to freight forwarders, customs agents, warehouse keepers and transport companies.

In 2020 Whistl began using the services of a third party but due to exponential growth in cross-border business chose to take the service in-house to drive efficiencies into the system and help meet the carriers ambitious expansion plans.

“The UKs trading relationship with the rest of the world is evolving and it has never been more important for customers to have a seamless import experience into the UK. As the logistics specialist in international e-fulfilment, mail and parcels, Whistl is best placed to help our customers navigate this increasingly complex arena,” said Nick Wells, CEO, Whistl