Wincanton in end-to-end logistics deal with Snug

Wincanton has announced it is to start a 3.5 year end-to-end logistics operation for UK online furniture retailer Snug.

The UK logistics company is to fulfil all customer orders with its two-person delivery operation as well as handling all inbound container stock, warehousing, inventory management, pick and dispatch and the handling and processing of returns.

The centre of the Wincanton operation for Snug will be the new automated e-fulfilment facility in Rockingham, Northants. This unit operates for a number of clients and is designed to be quick and efficient, reducing manpower and costs in the fulfilment operation that can be agile to meet the rapidly changing demands of the customer. Automation is to be expanded even more in the Wincanton facility as the logistics firm invests in next generation robotics and digital solutions to maintain its market position.

Paul Durkin, managing director of digital and e-fulfilment at Wincanton, said, “Snug required a long-term logistics partner to manage its warehousing fulfilment operations, as well as provide a critical role on the frontline meeting customers’ delivery expectations. Wincanton’s well-established e-commerce and e-fulfilment capabilities, enhanced by our new development [in Rockingham], means we are well-placed to support Snug with their continued growth.”

Rob Bridgman, founder and CEO at Snug, added, “Snug started the ‘sofa in a box’ movement and in doing so has created one of the UK’s fastest-growing e-commerce brands. As category creator and leader, we are continuing to invest in offering a world-class customer experience and Wincanton offers us capabilities to scale at pace and to deliver on our customer promise.”

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