Zalando seeds private PUDO network

PostNord and Zalando have teamed up to test a a pick up and drop off (PUDO) point service that is run by people who spend most of their time at home. The pilot is to be run in Copenhagen and Aarhus in Denmark and will be managed by Dutch delivery company Homerr.

There are plans for up to 50 PUDO points in residential areas of this kind, where people who spend much of their days at home are given ‘an additional income’ in return for picking up and dropping off parcels at people’s homes when they are in. These people could be entrepreneurs, retired people, students or stay-at-home-parents.

Zalando say this will add to the convenience of online shopping with them. The scheme will be integrated into the checkout and PostNord will deliver the parcel to the new PUDO point. The customer will receive a text message when it is ready to be picked up.

“Complementing the existing network with private pick-up and drop-off points could add tremendous value and customer convenience, since they offer a win-win situation for both the private operators and customers”, Remko Bakker, Lead Zalando Logistics Platform Services, says. “People who are at home can help their community by accepting parcels for their neighbors and in return they receive a small compensation.


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