ZigZag Global investment helps retailers reduce returns waste

Zigzag Global, a returns consolidation software solution for e-retailers, has had investment from Circularity Capital LLP, a specialist private equity firm supporting growth-stage European SMEs in the circular economy. Circularity was supported by U.S. Silicon Valley investor Plug And Play Ventures.

The new investment into Zigzag Global will further accelerate the rollout of the solution to bluechip retailers. Clients include Topshop, Selfridges and GAP amongst others.

As shopping habits change, so the global volumes of returned items which are estimated to be growing at 10-20% per year. Much of this ends up in landfill.

The Zigzag Global SaaS platform can help retailers tackle the costs and waste associated with returns and also improves and simplified the customer returns experience. ZigZag grades returned products and can consolidate, refurbish, locally redistribute, recycle or even resell stock internationally.

Ian Nolan, Partner at Circularity Capital, said: “ZigZag has developed a powerful solution for retailers to address the growing challenge posed by e-commerce returns. Our investment in ZigZag is highly aligned with Circularity’s focus on using the circular economy to identify opportunities to drive financial value creation in parallel with positive environmental and societal impact.”

Al Gerrie, CEO and founder of ZigZag, commented: “Circularity Capital’s investment will play a key role in fueling our market growth. In addition to allowing us to reach more customers, the funding will allow us to further develop our product offering to deliver even more value for retailers. We placed significant emphasis on bringing on board an investor who brings more than just capital to the table – Circularity Capital’s specialist network and insight in the circular economy was a great fit for us in this regard.“


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