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Published: November 2014
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About this report

What is this report about?

This report focuses on the UK consumer debt purchase and debt collection markets. Debt collection involves the collection of debts on behalf of the original debtor as an outsourced business process while debt purchase involves buying the actual debts and the right to collect them.

Our research identifies that there is considerable overlap between the provision of both services. Many of the larger debt collection agencies have purchased portfolios of debt in recent years while several debt purchasers have carried out debt collection on a contingent basis, in particular during the period from 2008-10 when the debt purchase market was impacted by the credit crunch.

The report quantifies the sizes of each segment and their respective historical growth rates while reviewing key factors behind these figures and exploring drivers of growth and profitability.

We also report on and analyse the drivers of growth – in particular relevant economic indicators such as total consumer debt, unemployment levels, debt write-off rates, levels of personal insolvencies – and more specific factors including recovery rates, commission levels, the attitudes of consumer creditors to the concept of debt sale and the discount to face value typically paid for debt.

Leading debt purchasers and debt collections agencies are profiled and their performance is compared.

What does it contain?
– Quantification of market size and historical growth rate
– Summary of market trends
– Analysis and profiles of leading debt collection agencies and debt purchasers
– Market and driver forecasts

Who is it intended for?
Debt collections agencies and debt purchasers, sellers and outsourcers of debt, investors in the industry, banks, analysts, consultants, regulators and other parties with interests in the sector.

What are the sources and methodology?
This report is based on:
– Publicly available data including company annual reports, websites, press releases and government statistics
– Interviews with senior-level contacts in the market
– In-depth analysis of the macroeconomic environment and other relevant market drivers
– Information from these sources has been synthesised and presented clearly and concisely with extensive use of charts and tables to illuminate points and support conclusions

Main changes from our previous report in this area
– Analysis and description of the market updated to reflect recent trends such as increasing barriers to entry as a result of greater regulation and increased adoption of pre-approved panels of purchasers and collection agencies
– Financial information and market drivers updated
– Forecast models rebuilt to reflect new information and changes in the market context

Contents

Introduction - 1
- About this report
- Summary
- About Apex Insight
- Contents
- List of charts and tables

Market context - 7
- Market definitions
- Market attractiveness
- Value drivers
- Market trends

Market size and growth - 16
- Market size and growth
- Performance of the leading companies
- Overview of market drivers
- Driver trends

Competitive landscape - 31
- Number of companies
- Leading operators
- Profiles of leading operators

Forecasts - 59
- Approach
- Key drivers forecast
- Market forecast
- Risks to the forecast
Appendix - 69

List of charts and tables UK Consumer Debt Collection And Debt Purchase 2014

1. UK consumer debt purchase and collection market size / £m
2. Combined revenue of leading debt purchasers & collections agencies / £m
3. Combined pre-tax margins of leading debt purchasers and collection agencies / %
4. Historical UK GDP in current prices, inflation (GDP deflator) and real GDP / % annual changes.
5. UK secured and unsecured household debt / £bn
6. Number of credit cards in issue / m, end of year
7. Percentage of gross lending not repaid / %, year average
8. Value of debt sold / £bn
9. UK bank & building society unsecured consumer debt written off / £bn, % of total unsecured consumer debt
10. Rates of unemployment and bank & building society unsecured consumer debt write-off / %
11. Average price paid for debt purchased / pence per £ face value
12. Historical number of unemployed and part time employed / (‘000)
13. UK real median income and gross household disposable income annual growth rates / % annual change
14. Historical number of new debt solutions per year / ('000)
15. Leading Top-10 UK debt purchasers and DCAs by latest revenue / £ m
16. Revenue growth rates of leading debt purchasers and DCAs - CAGR %
17. 120-month ERCs for leading debt purchasers
18. 84-month ERCs for leading debt purchasers
19. Latest pre-tax profit margins of leading debt purchasers and DCAs / £'000
20. Revenue per employee for leading debt purchasers and DCAs / £'000
21. Cabot Credit Management Limited summary financials
22. Marlin Financial Group Limited summary financials
23. 1st Credit (Funding) Limited summary financials
24. Link Financial Group Limited summary financials
25. Max Recovery Limited summary financials
26. Lowell Group summary financials
27. CapQuest Group Limited summary financials
28. Arrow Global Guernsey Holdings Limited summary financials
29. Wescot Topco Limited summary financials
30. Moorcroft Group summary financials
31. Akinika Holdings Limited summary financials
32. Robinson Way Limited summary financials
33. Lewis Group Limited summary financials
34. Tessera Credit Holdings Plc. summary financials
35. arvato Financial Solutions Limited summary financials
36. Aktiv Kapital (UK) Limited summary financials
37. CarVal Investors UK Limited summary financials
38. Idem Capital Limited summary financials
39. UK GDP forecasts in current prices (money GDP), inflation (CPI) and real GDP / % annual changes
40. Forecast UK secured and unsecured household debt / £bn
41. Forecast face value of debt sold / £bn
42. Rates of unemployment and bank & building society unsecured consumer debt write-off / %
43. Forecast UK bank & building society unsecured consumer debt written off / £bn, % of total unsecured consumer debt
44. Forecast average price paid for debt purchased / pence per £ face value
45. Forecast number of unemployed and historical part time employed / (‘000)
46. UK real median income and gross household disposable income annual growth rates / % annual change
47. Forecast UK consumer debt purchase and collection market size / £m

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